The highest standards. The happiest customers.
Don't just take our word for it, read what our valued clients have to say about their experience with us.
With two operations, one including a bone graft to replace diminished bone from 30 years of wearing a partial denture I was more than a little nervous. Doug and his team were absolutely fantastic, great to deal with, highly professional and very skilled. I would definitely recommend if you are looking for a team that will leave you feeling like you have made the best choice.
As a person who dreads going to the dentist I was very nervous about having to see a Periodontist and what it all entailed. However, when I first met Dawn she immediately put me at ease with her warm, friendly personality. Before treatment started she explained everything and ensured that I had all the relevant facts. She ensured that I was comfortable during all stages of treatment, never rushing anything and constantly asking if I was OK. I have now been a patient of Dawn for 7 years and can highly recommend her professional skills as well as her lovely personality.
During the last thirty years I have had a number of dental professionals both here and overseas and can only think of one other who comes even close to the standard of treatment I have had from Doug and his outstanding long term and loyal team. During these past five years I have found Doug to be someone I can trust unconditionally, both as a person and as a professional.
I have been entirely satisfied with all aspects of my dental care. Doug actually listens to my concerns and perspective, and gives thoughtful consideration and feedback whereas in the past I often felt the communication was, as of course in dental care it usually is, entirely one-sided.
Doug's demeanour is understated and unassuming, for very good reason. He has a great sense of quiet confidence, I expect due to the knowledge that he provides unrivalled dental care.
WHY I go to Doug Waters: Free easy parking round the back to the warm reception from Jacky and the others who really run the outfit; the waiting room with the day’s Herald newspaper and the book "History and Creation of Gary Larsen’s THE FAR SIDE “ cartoons; the Television set on the roof of the surgery with excellent programmes to “distract” you from what might be happening elsewhere: the email and text reminders that someone is looking forward to seeing me: Engineering is my field and Doug is like an engineer with such special skills: ( I now refuse injections ) Doug and his nurse make the time spent there time not squandered. As one ages we need people like Doug for our “Warrant of Fitness" I totally recommend this practice.